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UP / SUPPORT

Maintenance and updates so that
you are always thriving online

UP is a service where you can hire a design, development and webmasters agile team according to the needs of your brand through a bag of hours, thus becoming an extension of your team.

In this service, you will be able to have an updated web page but also have the opportunity to add new functionalities and make design changes so that every time your clients enter your website, they will find new experiences.

Why is UP important?

The objective of UP is to guarantee the continuous growth of your website or e-commerce, based on three fundamental pillars: improving, updating and maintaining the strategies applied in the project, in order to maximize and enhance the results.

Designer

Developer

Webmaster

How can UP be used?

UP consists of hiring our team by hours and having access to their different specialities in design, development, webmaster and project management.

The bag of hours can be used in requests such as: 

Updates: We take care of updating the products, photos, texts, etc. of your website.

Improvements: We take care of the improvements and new functionalities that you want to implement on your website.

Bugs: Despite carrying out an exhaustive quality control process before finalizing our developments, some errors may be detected after the end of the project or may be caused due to the update of plugins and / or services. We take care of fixing these errors.

Consulting: Our team will provide you with support through a consulting service, where we will propose potential improvements to optimize the operation of your website

Do you want to learn more about this service?

If you are already a client and need support, send us an email at soporte@droomtech.com.

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Frequent questions

The minimum of hours is 3 hours per month. From this minimum you can build your package of hours that you need monthly.

We can work with the hours of your current package and the charge is made for the aditional hours.

You can use them for any type of requierement, for example:

Updates: We take care of updating the products, photos, texts, etc. of your website.

Improvements: We take care of the improvements and new functionalities that you want to implement on your website.

Bugs: Despite carrying out an exhaustive quality control process before finalizing our developments, some errors may be detected after the end of the project or may be caused due to the update of plugins and / or services. We take care of fixing these errors.

Consulting: Our team will provide you with support through a consulting service, where we will propose potential improvements to optimize the operation of your website

Quick answers: Through this service you can quickly solve any type of doubt about your website and its functionalities.

Before purchasing the service, we explain and give examples of what it takes to carry out the most common requirements, for example, load for a certain number of products, changes of banners, adjust texts or buttons, etc.

The minimum working time is one hour in order to assure our clients the correct use of their time.

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