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PRIVACY POLICY AND DATA PROCESSING

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you buy something from our store, as part of the buying and selling process, we collect the personal information you provide to us, such as your name, address and email.

When you browse our store, we also automatically receive the address of the Internet Protocol (IP) team in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

SECTION 2 – CONSENT

How do you have my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to collect your information and use it for this specific reason.

If we ask for your personal information for another reason, such as marketing, we will ask for your consent directly, or provide you with the opportunity to say no.

How can I withdraw my consent?

If you change your mind, you can withdraw your authorization for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at hello@droomtech.com.

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 – WordPress and Woocommerce

Our store is hosted on WordPress and Woocommerce. They provide us with the online e-commerce platform that allows us to sell our products and services.

Your data is stored through WordPress data storage, databases and the general WordPress application. Your data is stored on a secure server behind a firewall.

PAYMENT:

If you choose a direct payment method to complete your purchase, WordPress stores your credit card data encrypted through the PCI DSS (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After it is complete, your credit card information is erased.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information from stores and their service providers.

For a clearer view, you may also want to read WordPress (https://en.wordpress.com/tos/) and Woocommerce (https://woocommerce.com/terms-conditions/) Terms of Service or Statement of Privacy (https://wordpress.org/about/privacy/) (https://woocommerce.com/privacy-policy/).

SECTION 5 – THIRD PARTY SERVICES

In general, the third-party services used by us may only collect, use, and disclose your information to the extent necessary for them to perform the services they provide to us.

However, some third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information that we are required to provide to them for your purchase-related transactions.

For these third parties, it is recommended that you read their privacy policies so that you can understand how your personal information will be handled by them.

In particular, you should be aware that some providers may be located in or have facilities that are in a different jurisdiction than either you or us. So if you decide to proceed with a transaction that involves the services of a third party service provider, your information may be subject to the laws of the jurisdiction (s) where the third parties are located.

As an example, if you are located in Canada and your transaction is carried out through a payment gateway located in the United States, then the personal information that is used in carrying out the transaction may be subject to disclosure under the law. of the United States, including the Patriot Act.

Once you leave our store website or redirect to a third party website or app, you are no longer governed by this privacy policy or terms of service of our website.

Links

By clicking on links in our store, they can direct you away from our site. We are not responsible for the privacy practices of other sites and we encourage you to read their privacy statements.

SECTION 6 – SAFETY

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that your information is not improperly lost, misused, accessed, disclosed, altered, or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and apply additional generally accepted industry standards.

SECTION 7 – COOKIES

 Here is a list of the cookies we use. We have listed them here, so you can choose whether or not to accept cookies.

woocommerce_cart_hash contains information about the shopping cart and allows Woocommerce to know when the cart information changes

woocommerce_items_in_cart contains information about the shopping cart and allows Woocommerce to know when the cart information changes

wp_woocommerce_session_ contains a unique code for each customer that allows finding the cart information in the database

No type of personal information is stored in these cookies.

SECTION 8 – AGE OF CONSENT

 By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and that you have given us your consent to allow any of your underage dependents to use this site.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately after they are posted on the website. If we make material changes to this policy, we will notify you that it has been updated so that you are aware of what information we collect, how we use it, and circumstances of the use or disclosure.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we can continue to sell products to you.

SECTION 10 – QUESTIONS AND CONTACT INFORMATION

If you wish to: access, rectify, modify or delete any personal information we have about you, file a complaint, or simply want more information, please contact our Privacy Compliance Officer at hello@droomtech.com.